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IF YOU HAVE INSURANCE
Any co-payments or deductibles are due at the time of your appointment. We are happy to file your insurance for you, provided you supply us the information from your insurance card. If you have any questions regarding your coverage, please contact your insurance carrier directly. In order to process your claim, your insurance carrier may request additional information from you. If you receive such a request, please return it to your insurance carrier as soon as possible so your claim can be paid in a timely manner.
We will bill your insurance as a courtesy. Once we have received payment or denial from your insurance company, or a reasonable amount of time has passed, the remaining balance will become your responsibility. When any portion of your account becomes a personal balance (owed by you) you will recieve a statement. At that time, if you need to make payment arrangements, contact us immediately. If we do not hear from you, your balance is due in full on the due date as printed on your statement.
For those personal balances which cannot be paid within 60 days, totaling $100 or more, we offer interest free financing for 12 months.
IF YOU DO NOT HAVE INSURANCE
If you do not have insurance, a $100 pre-payment is due prior to each appointment, and will be applied to the oldest balance. You may pay with cash, ( remove:personal check, post-dated check), money order, Visa, Mastercard, Discover, or American Express. You will receive a minimum of one statement, followed by a FINAL NOTICE before further collection action is taken. Our Financial Counselors are happy to discuss your account with you at any time.
MOTOR VEHICLE ACCIDENTS OR LIABILITY CASES
In the event that your treatment is the result of an auto accident or liability, we will provide the appropriate insurance carrier with a detailed statement. Most policies have a medical payment provision. Once the liability insurance, or auto medical pay is exhausted, and we have a letter of exhaustion from the insurance carrier, we will bill your health insurance. However, if we do not receive payment directly, you are ultimately responsible for the payment within 60 days of the date of service.
WORKER'S COMPENSATION CASES
If your injury is work-related, we will need to verify information with your employer before your appointment. If we are unable to contact them before your appointment, you will be responsible for the payment for services. At the time we are able to get verification from your employer, we will transfer the balance out of your personal account.